Modern society is increasingly aware of concepts such as ageing and integration of people with disabilities. Issues such accessibility and Design for All are featured in international symposia and bodies such as the European Commission have taken steps to promote guidelines and good practices and now dedicate major resources in these fields.
As of 2008, there were more than 50 million persons with disabilities in Europe, and more than 600 million around the world. When expanded to include all beneficiaries of accessible tourism, as defined above, the number grows to some 130 million people in Europe alone. In addition to the social benefits, the market represents an opportunity with new investment opportunities and new service requirements, rarely provided by the regular travel agencies, transport providers and other key players in the tourism sector.
According to ENAT, the European Network for Accessible Tourism, accessible tourism includes:
Barrier-free destinations: infrastructure and facilities
Transport: by air, land and sea, suitable for all users
High quality services: delivered by trained staff
Activities, exhibits, attractions: allowing participation in tourism for everyone
Marketing, booking systems, Web sites & services: accessible for all (i.e. accessible information)
As of 2008, there were more than 50 million persons with disabilities in Europe, and more than 600 million around the world. When expanded to include all beneficiaries of accessible tourism, as defined above, the number grows to some 130 million people in Europe alone. In addition to the social benefits, the market represents an opportunity with new investment opportunities and new service requirements, rarely provided by the regular travel agencies, transport providers and other key players in the tourism sector.
According to ENAT, the European Network for Accessible Tourism, accessible tourism includes:
Barrier-free destinations: infrastructure and facilities
Transport: by air, land and sea, suitable for all users
High quality services: delivered by trained staff
Activities, exhibits, attractions: allowing participation in tourism for everyone
Marketing, booking systems, Web sites & services: accessible for all (i.e. accessible information)
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